JOANEL BERNARDO CONSULTING
Your partner in all things Success
SERVICES
With over a decade of expertise in Customer Success, Joanel Bernardo Consulting Group has garnered a profound understanding of constructing and advancing high-performing Customer Success organizations. Leveraging a proven business consulting framework inspired by top-tier organizations, venture capitalists, and private equity firms alike, Joanel brings a wealth of experience to the table.
Customer Success Maturity Score
Embarking on a strategic journey begins with a comprehensive grasp of your current operational landscape and its implications on your overarching objectives. Through our time-tested framework, we meticulously assess strengths and pinpoint areas of improvement, specifically tailored to fortify revenue retention and foster sustainable growth.
Crafting Brilliance
Whether embarking on a fresh start or refining in the next iteration, recognizing the need for additional guidance is key. We offer the expertise and experience to steer you clear of costly pitfalls, propelling you swiftly towards success.
Fractional Leadership and Mentoring
Harnessing Joanel's wealth of experience in private equity and startup domains, she meticulously crafts a unique development plan aimed at elevating skillsets and imparting essential business acumen. This presents a rare chance to collaborate closely with an expert who has navigated both the investor and practitioner perspectives within the business landscape.
BIO
My Story
I'm Joanel Bernardo, your go-to professional when it comes to elevating tech companies to their zenith. With a decade of prowess in tech sales and a formidable track record in Customer Success leadership, I've cultivated a unique skill set aimed at turning obstacles into opportunities.
From steering Series A startups through uncharted waters to orchestrating success stories for publicly traded entities, I've learned that the secret sauce lies in visionary leadership and cross-functional collaboration. As a seasoned executive, I've cracked the code to orchestrating seamless synergy between departments, unlocking unparalleled success for the entire organization.
What sets me apart is my unwavering commitment to companies with a revenue sweet spot of 5 million to 50 million. If your enterprise is gearing up for a Customer Success revolution or grappling with growth and churn metrics, I'm the strategist you've been searching for.
Let's redefine success together—where innovation meets strategy, and where customer-centricity is not just a buzzword but a transformative force. CEOs, let's embark on a journey that transcends the ordinary and propels your company into the echelons of unparalleled success.
